The one-day training on the Cost of Poor Quality (COPQ) is designed for professionals seeking a deep understanding of the financial implications of poor quality in organizational processes. This training explores how identifying, quantifying. and mitigating the costs associated with poor quality can lead to enhanced organizational performance.
Gain insight into the concept of COPQ, exploring its components and how it encompasses both tangible and intangible costs associated with defects, errors, and inefficiencies in processes.
Dive into the various types of costs incurred due to poor quality, including internal failure costs, external failure costs, appraisal costs, and prevention costs. Understand how each type impacts overall organizational performance.
Explore methodologies for measuring and quantifying COPQ. Understand how to analyze data, identify patterns, and calculate the financial impact of poor quality on different aspects of operations.
Delve into strategies for reducing COPQ, including process improvement initiatives, quality management systems, and the implementation of preventive measures. Learn how organizations can enhance quality and reduce associated costs.





























The primary objective is to deepen participants' understanding of the concept of COPQ and its far-reaching implications on organizational finances and performance.
Empower participants to confidently measure and quantify COPQ in various scenarios, enabling them to identify areas for improvement and cost reduction.
Inspire participants to foster a strategic approach in addressing poor quality costs. By leveraging collective knowledge and diverse perspectives, individuals contribute to more effective cost reduction strategies.
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